Basic Requirements

Requirements for calling off the services from our clinical staffing Framework

It is important to ensure that the call-off service you make from the Framework agreement is decided in a fair and transparent way and does not distort competition. These are basic requirements of the Public Contract Regulation 2006 and will be reflected in your own organisations procurement policies.

For most trusts is it sensible to consider awarding a call-off of services for a period of time - for example a year. This enables you and the agency to agree and implement a Service Level Agreement (SLA) which confirms how the two organisations can most effectively and economically work together. The SLA is flexible to suit varying circumstances but please note that only certain aspects of the service can be refined in line with the Conditions of Contract - for example in induction processes, customer policy requirements, ordering and invoicing processes.