We’re working to make as accessible and usable as possible for every user, and in accordance with the Web Content Accessibility Guidelines (WCAG) 2.0.

You can view the Web Content Accessibility Guidelines (WCAG) 2.0 here.

Compatibility with tools should be compatible with recent versions of the following screen readers:

Window Eyes
Supernova screen readers

The site should also be compatible with:

basic operating system screen magnifiers
speech recognition software, eg Dragon Naturally Speaking
operating system speech packages

Downloadable documents

We provide downloadable documents in a variety of formats. The most common are PDF and Word. Most computers already have the software to open these document formats. If you cannot open PDF documents, download Acrobat Reader.

Saving documents to your computer

If you have a PC, right-click on the link to the document. If you use an Apple Mac, hold down the mouse button over the link. In both cases, a popup menu will then appear. From the menu click on 'Save target as'. You will then be asked to choose a folder on your computer to which you can save the document.

Documents in a different format or language

If you have a learning disability or need any of the documents on this website in a different format or language, please contact the web team and we will send them to you.

Changing the text size

You can do this through your browser settings. See the links below for help.

General browser accessibility

You can change your browser or computer settings to improve accessibility in general when you are viewing websites:

What we do to help you

  • The design of the website is consistent to help you find your way around. Every page has a top level navigation bar, search function and breadcrumb bar (under the top level navigation, to help you see where you are in relation to the homepage).
  • All of our images contain alternative text (alt text), for people using screen readers or text only browsers.
  • We make sure that our links make sense out of context. This is important for screen readers for example, where links can be displayed as a list.
  • We use headers and bullet points to help you to scan the information on our pages.
  • We try to make sure that all our information is easy to read. Where medical terms are included, they are explained in plain English.

Get help

You can find guidance from the BBC about:

Leave feedback

Please contact us if you have trouble using our website, this will help us to make improvements.