Non-Emergency Transport and Other Transport Services Dynamic Purchasing System

This Dynamic Purchasing System has been established to allow the NHS and wider Public Sector organisations to award contracts for a range of Non-Emergency Transport services and it replaces the Non-Emergency Patient Transport Services Framework (LPP/2017/013). We recently added Taxi and Passenger Service Category to the DPS, this category is now open for applications from suppliers.

Start: 07-11-19
End: 06-11-24
Contract type: DPS
Accessible to: All Public Sector
Authority: London Procurement Partnership (GSTT)
OJEU Award Ref: 2019/S 190-462175
Initial period (years): 5.00
Extensions remaining: 1.00
NHS LPP Ref: LPP/2019/007
NHS LPP contact: Ash Fraser / 020 3007 0600 ext. 3053 /

Establishing a DPS with multiple providers will help to create an environment which encourages fair competition, allowing potential providers to join at any time and choose whether to compete for all or any of the requirements for Non-Emergency Transport and Other Transport Services under the DPS for which they are considered suitable.

A DPS was chosen as the most suitable commercial vehicle to encourage new entrants to the market and to create an agile environment to meet the changing requirements of Contracting Authorities.

The structure of this DPS is based on feedback from Contracting Authorities and Suppliers, and affords Contracting Authorities the ability to flexibly deliver Non-emergency Transport and other Transport Services in the way they see fit for their organisation.

Other benefits include:

  • Shortened procurement time as advertisement in OJEU and PQQ stage has already been undertaken
  • Encourages competition as it is easier for local providers to get on to the DPS and join at any time during its period of validity
  • Contracting Authorities can undertake a competition with a group of pre-qualified Tenderers with all qualification documentation held by LPP
  • Award of individual tenders can be quicker than under some other procedures. The minimum time limit for return of tenders is 10 days
  • Award criteria can be formulated more precisely for specific local contracts, adapting the LPP templates as appropriate
  • More accessible for SMEs

The DPS is split into several categories and different regions of supply.


Category 1. Booking and Eligibility Assessment Services

Category 2. Core Patient Transport Services

Category 3. Mental Health and Secure Transport Services

Category 4. High Dependency Transport Services

Category 5. Taxi and Passenger Transport Services

Regions of Supply

Region 1 – North East
Region 2 – North West
Region 3 – Yorkshire
Region 4 – West Midlands
Region 5 – East Midlands
Region 6 – East
Region 7 – London
Region 8 – South East
Region 9 – South Central
Region 10 – South West
Region 11 – Wales
Region 12 – Scotland
Region 13 – Northern Ireland


As the list of qualified suppliers for each category may regularly change, please contact the framework manager for an up to date supplier list

Suppliers that wish to apply to the Dynamic Purchasing System need to register through the DPS Landing page that is hosted by 365 Response Ltd to complete their application.

The link to the landing page is:

If you have any problems accessing the website and for assistance with any technical queries please contact 365 Response on


More information
Non Emergency Transport And Other Transport Services DPS User Guide
Click here to download file >
Customer Access Agreement
Click here to download file >
Dynamic Purchasing Systems Guidance and FAQ's
Click here to visit external page >
Supplier Registration Link
Click here to visit external page >

Request a customer access agreement